FAQ

Home / FAQ

Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How long will it take to get a reply after we send you an inquiry?

    On working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q. Can you do customized products?

    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
  • Q. What products can you provide?

    Our main rubber products.
  • Q. How does your company guarantee product quality?

    First of all, we will have a corresponding inspection after each process. For the final product, we will do a 100% full inspection according to the customer's requirements and international standards.
  • Q. What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.
  • Q. How to ship the goods to customers?

    Usually we ship by sea, because we are in Sanmen, and we are only 35 kilometers away from Ningbo port, so sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air. Ningbo Airport and Shanghai International Airport are very close to us.

Quick Contact